This is an excerpt of an passage from my books:
I'm A Woman, It's My Time (The Coaching Workbook for Women)
and
I'm A Man, That's My Job (The Coaching Workbook for Men)

How To Deal With Toxic People
By Frank Kermit
 
Toxic people are defined in this article as people who lack the capacity to reason, or people who have the capacity to reason but just do not want to reason with you.
 
In the hierarchy of relationships, the category for toxic people is the lowest category that exists. That is because when you identify someone as being a toxic individual, you do not invest any further time in dealing with that person, or at least any more time than you absolutely have to. When you encounter a toxic person in your life, and if you can completely cut that person out, then it is best do to so.
 
When cutting someone out of your life, there are consequences, just like with every other decision you make in life. As Robert Ringer teaches, you choose your actions, but not the consequences of those actions. Be sure that you do not end up suffering more for getting rid of someone, than if you tolerated them.
 
For example, if you work in an environment with a toxic co-worker, you may not be able to cut that person out of your life without quitting the job.
 
However, the consequences of quitting your job may be worse than simply tolerating your co-worker, especially if you only have to deal with that co-worker in a limited capacity or if you are already looking for another job.
 
 
When it comes to family, the same rules apply. If you cut out a member of your family for treating you in a toxic manner, you will have to deal with consequences that you may not have anticipated such as having other family members cut you out because they sided with that relative. For example, in some cases, a cousin may boycott you when that relative is present, but that same cousin may happily engage in communicating with you when that other relative is not around. Are you prepared for the consequences?
 
Also, when it comes to toxic family members, keep in mind that the issue of having to interact with them after cutting them from your life, at functions such as weddings, funerals, and other events may be something you will have to deal with. In some cases, you may end up having to skip those weddings, funerals and other events. Are you prepared for the consequences?
 
It is important to understand the difference between a good person who is acting in a toxic manner as a result of a bad day, or particularly challenging situation, and someone who lacks the capacity to reason with you on a consistent basis. In the case of a good person acting badly, take a pause, and show compassion. It will bring you and that person back to the level you originally connected on.
 
If it is a matter that you are dealing with a consistently toxic person, there is no trying to reconcile or reason with that person. Just like a drug addict on a high, the ability for rational thought simply cannot cope with the state of intoxication. There is no point in even trying to figure out why a person is toxic, or just acts toxic with you.
 
You will never get a satisfying answer, because by the very nature of being toxic, a toxic person is unable to explain such a reason.
 
The best way to deal with a toxic person is not to deal with that person at all.
 
Buy these books now:

I'm A Woman, It's My Time (The Coaching Workbook for Women)
and
I'm A Man, That's My Job (The Coaching Workbook for Men)

Frank Kermit